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Flight delayed, cancelled Jetstar, Virgin Australia and Qantas – What are your rights?

Daily Mail Australia’s Alisha Rouse (pictured in Melbourne on a more successful, and warmer, trip) was stuck in the city for three days

I’m one of the travellers who has been left stranded at an airport with no idea of what to do or where to go after being caught up in the chaos that is consuming Australia’s airlines. 

What was supposed to be a simple two-hour flight turned into a three-day nightmare. 

And at no point during the entire ordeal we were provided with an offensively simple remedy – a dedicated customer service line. 

My partner and I had booked to fly at 9.15pm from Melbourne Airport to Sydney on Monday night with Virgin Australia – but this flight was cancelled a few days prior.

Instead, we were put on a 7.30pm flight the same night, which was hardly more than a…


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