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Wetherspoons dog policy: Moment disabled teenager with assistance animal refused entry to pub

A 19-year-old teenager has spoken of how they felt ‘absolutely humiliated’ after being refused entry to a Wetherspoons with an assistance dog.

In a video River Cartledge can be seen pleading with the manager of The Five Swans in Newcastle to allow both him and Shih Tzu, Chico, inside the pub.

River claims that prior to the video he explained he has Autism, Fibromyalgia and Arthritis and that is why he needs an assistance dog, which has a clearly visible harness.

A woman who identifies herself as the pub manager says in the video it is the pub chain’s policy to only allow in guide dogs and asks him to leave.

River can be heard saying that under the Equality Act that the pub chain cannot refuse entry and after trying to talk to the manager leaves.

The 19-year-old then claims he subsequently…


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